Shipping Policy
Effective Date: June 30, 2025
Store Name: XGraphique
Contact Email: contact@xgraphique.com
Phone Number: +1 716-296-0571
1. Shipping Coverage
At XGraphique, we currently ship only within the United States.
We do not offer international shipping at this time.
2. Shipping Cost
We proudly offer FREE standard shipping on all orders within the U.S.
There are no hidden handling fees—what you see at checkout is what you pay.
3. Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or holidays.
You will receive a confirmation email with tracking once your order has shipped.
4. Estimated Delivery Time
Standard delivery times vary by location but typically fall within:
3–7 business days for most U.S. addresses
Please note: delivery times may vary during holidays or due to carrier delays.
5. Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can use this to follow your package until it arrives.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately at:
📧 Email: contact@xgraphique.com
📞 Phone: +1 716-296-0571
📍 Address: 4601 E Colonial Dr, Orlando, FL 32803
We’ll investigate and make sure you're taken care of with a replacement or refund.